A resident agreement (respite) is a legal agreement between the resident and the aged care home, providing for a residents short-term residential respite care and accommodation services. It sets out a care recipient's rights and obligations, and the rights and obligations of the aged care home.

End of life package

Decision making package (Qld)

The Home Care (non-CDC) complete package contains documents, budgets, policies and procedures and a care plan that will ensure you adjust effectively to the new Home Care guidelines.

A Commonwealth Home Support Programme (CHSP) Agreement is a legal agreement between a client and care provider, which sets out a number of key elements about how CHSP services will be delivered within the Community and Home Support Sub-Programme. This long form agreement is for all types of care and services provided within the Community and Home Support Sub-Programme of the CHSP.

An easy to use, form driven product that provides a step by step process to completing and generating a Resident Agreement with additional services.

An easy to use, form driven product that provides a step by step process to completing and generating an Extra Services Resident Agreement with additional services.

A Home Care agreement is a legal agreement between the resident and the care provider, which sets out a number of key elements about how Home Care will be delivered. This pack contains the interim agreement and the post February 2017 Agreement.

An easy to use, form driven product that provides a step by step process to completing and generating a Resident Agreement.

A Commonwealth Home Support Programme (CHSP) Agreement is a legal agreement between a client and care provider, which sets out a number of key elements about how CHSP services will be delivered within the Community and Home Support Sub-Programme. This short form agreement is for less complex service offerings within the Community and Home Support Sub-Programme of the CHSP.

A suite of documents that can be implemented to manage complaints in accordance with the Aged Care Act 1997 (Cth).

This package contains debt recovery flow charts and template letters of demand for both unpaid accommodation bonds and general fees and charges to assist you minimize and effectively manage unpaid resident fees and charges.

A comprehensive policy and procedure addressing occupational health and safety in regards to care provided under a home care arrangement.

Simply Legal’s Day Therapy Centre Agreement is a comprehensive agreement between a Client and Service Provider of a Commonwealth funded Day Therapy Centre.

A Home Care agreement is a legal agreement between the resident and the care provider, which sets out a number of key elements about how Home Care will be delivered.

Manage challenging behaviours of residents at residential aged care facilities with this comprehensive policy and procedure.

Brokerage Agreement (VIC)

A plain English agreement for approved providers of residential care or home care to facilitate the delivery of services on behalf of their clients through another service provider.

Brokerage Agreement (Qld)

Service and Brokerage Agreements Package - Qld

A detailed, process driven and effective policy and procedure in regards to dealing with the events surrounding a reportable death in a residential aged care facility.

A detailed, process driven and effective policy and procedure in regards to dealing with the events surrounding a reportable death in a residential aged care facility.

A detailed, process driven and effective policy and procedure in regards to dealing with the events surrounding a reportable death in a residential aged care facility.

This package includes Privacy Policy and the Privacy Collection Statement tailored for organisations who offer Residential Aged Care and who operate a Retirement Village . This package will assist your organisation in complying with the Australian Privacy Principles that will come into effect on 12 March 2014. Price includes GST.

A policy to assist in the implementation and management of a records management system in accordance with a provider’s obligations.

General Policy (CDC)

This is an easy to ready short version agreement between a client and a care provider which sets out a number of key elements about how Home care will be delivered.

A simple and effective checklist to ensure a process driven approach to residential admissions.

A detailed, process driven and effective policy and procedure for incident reporting. Make sure you are have the framework in place to protect your organisation.

Details an organisations obligation to refund an accommodation bond balance in accordance with the provisions of the Aged Care Act 1997 (Cth) and the Aged Care Principles.

Providers are obliged to provide to any resident who was admitted pre 1 July 2014 who is transferring to a new facility with information about the new arrangements that came into effect 1 July 2014. This package assists providers in meeting those disclosure obligations and provides transferring residents with a plan English guide on the new fees and payments arrangements.

This is a simply to use and plain English document that varies the resident agreement when Centrelink advises your facility of a resident’s maximum accommodation fees and charges.

A legally compliant and easy to utilise deed of release and indemnity template to indemnify a company against activities that a client of theirs is undertaking. Protect your interests.

Provides a defined policy and procedure in regards to end of life care and decision making.

Home Care Plan

A legally compliant and easy to utilise deed of release and indemnity template.

This is a plain English guide to the fees and charges that came into effect 1 July 2014. It explains what care costs a resident may have to pay and information and rules about the different payment methods, including some frequently asked questions and answers. It also includes details on where the resident can seek further information.

Complaints management - policy and procedure

Provides a clear, concise and easy to use template for a substitute decision maker to develop an advance care plan for a resident.

Provides a clear, concise and easy to use template for a resident to develop an advance care plan.

Approved Providers of residential aged care must provide incoming residents with information about accommodation payments and contributions. This document sets out the information an approved provider is required to disclose under the Aged Care Act 1997.

A policy and procedure to promote the participation of residents with impaired capacity and their substitute decision makers in the development and provision of servies.

A template driven, each to complete and implement document.

A Fee for Service agreement is a legal agreement between you as the client and us as the care provider, which sets out a number of key elements about how the Home Care will be delivered. It may be signed by you if you have the requisite capacity or your representative. It sets out both your and our rights and obligations.

A Home and Community Care agreement is a legal agreement between the care recipient and the care provider, which sets out a number of key elements about how the Home and Community Care will be delivered.

This is a plain English guide to the fees and charges that came into effect 1 July 2014 for clients receiving home care. It explains what care costs a client may have to pay including some frequently asked questions and answers. It also includes details on where the resident can seek further information.

An template to assist in the process regarding consent to withold life sustaining measures.

An effective, process driven policy and procedure ensure media are managed in a way that aligns with the organisations goals and objectives and to assist in the prevention of reputational damage should an event occur.

A template document in regards to producing a certificate of decision to withdraw or withhold life sustaining measures.

A template document allowing easy identification, recording and rating of potential risks to an organisation. Identify your risks and protect your organisation.

A policy and procedure that effectively deals with any unexplained absences of residents at a facility.

This document is for approved providers of residential aged care to collect personal, health and financial information from prospective residents before approving them for a place in a residential aged care facility.

Providers are obliged to provide information to any resident who was admitted pre 1 July 2014 who is considering transferring to a new facility about the new fees and charges and how they might apply to them.

All approved providers holding accommodation bonds, refundable accommodation deposits or pre-1997 entry contributions are required to comply with four prudential standards, one of which is the Liquidity Standard. The aim of the Liquidity Standard is to ensure that approved providers have access to sufficient readily available funds to refund accommodation bonds and refundable accommodation deposits.

All approved providers holding accommodation bonds, refundable accommodation deposits or pre-1997 entry contributions are required to comply with four prudential standards, one of which is the Governance Standard. The Governance Standard is designed to ensure accommodation bonds and refundable accommodation deposits are only used for permitted uses and are refunded in accordance with the timeframes required by the Age Care Act 1997 (Cth).

All approved providers holding accommodation bonds, refundable accommodation deposits or pre-1997 entry contributions are required to comply with four prudential standards, one of which is the Records Standard. The Records Standard is designed to ensure that accurate, comprehensive and up-to-date information on accommodation bond, refundable accommodation deposit holdings and entry contributions is collected and maintained.

An information sheet on advance care planning and substitute decision making. Make sure you are familiar with this complex process with this easy to disseminate document.

An easy to use register for the approved provider to record complaints in accordance with the Aged Care Act 1997 (Cth).

A flow chart to guide staff on the process for resolving complaints.

A template to ensure restraint used in an aged care facility is duly authorised by a medical practitioner.

A comprehensive template to record the use of restraint on care recipients.

A chart depicting the best practice method for managing debtor collection in regards to accommodation bonds.

An easy to use form for residents, resident representatives or employees to lodge a complaint with the approved provider in relation to an aged care facility.

A flow chart depicting thefees and services process. Ensure your faciltiy is utilising an effective process.

A graphical depiction of the substitute decision making process that provides readers with a comprehensive understanding of the process.

Individualised Budget - Annual– A proposed budget for the care recipient’s Home Care Package (broken down by income and planned expenditure), which is prepared as part of the care planning process for Home Care Packages delivered on a CDC basis.

Individualised Budget - Monthly – A proposed budget for the care recipient’s Home Care Package (broken down by income and planned expenditure), which is prepared as part of the care planning process for Home Care Packages delivered on a CDC basis.

Statement of Income and Expenditure

Commencing proceedings flow chart

Direct debits - flow chart