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Complaints Package
A suite of documents that can be implemented to manage complaints in accordance with the Aged Care Act 1997 (Cth).
Aged Care & Retirement Living
Home Care
Aged Care - Policies and procedures
Elder abuse
AU$600.00
Unavailable
link to this product
Managing Behavioural and Psychological Symptoms of Dementia (Challenging Behaviours) Policy and Procedure
Manage challenging behaviours of residents at residential aged care facilities with this comprehensive policy and procedure.
Aged Care & Retirement Living
Aged Care - Policies and procedures
Elder abuse
AU$544.50
Unavailable
link to this product
Reportable deaths NSW policy and procedure
A detailed, process driven and effective policy and procedure in regards to dealing with the events surrounding a reportable death in a residential aged care facility.
Aged Care & Retirement Living
Incident management
Elder abuse
AU$444.50
Unavailable
link to this product
Incident reporting policy and procedure
A detailed, process driven and effective policy and procedure for incident reporting. Make sure you are have the framework in place to protect your organisation.
Aged Care & Retirement Living
Incident management
Aged Care - Policies and procedures
Elder abuse
AU$275.00
Unavailable
link to this product
Complaints Register
An easy to use register for the approved provider to record complaints in accordance with the Aged Care Act 1997 (Cth).
Aged Care & Retirement Living
Home Care
Aged Care - Policies and procedures
Elder abuse
AU$50.00
Unavailable
link to this product
Complaints resolution flow chart
A flow chart to guide staff on the process for resolving complaints.
Aged Care & Retirement Living
Home Care
Aged Care - Policies and procedures
Elder abuse
AU$50.00
Unavailable
link to this product
Restraint authorisation form
A template to ensure restraint used in an aged care facility is duly authorised by a medical practitioner.
Aged Care & Retirement Living
Aged Care - Policies and procedures
Elder abuse
AU$50.00
Unavailable
link to this product
Restraint management record
A comprehensive template to record the use of restraint on care recipients.
Aged Care & Retirement Living
Aged Care - Policies and procedures
Elder abuse
AU$50.00
Unavailable
link to this product
Complaints Report Form
An easy to use form for residents, resident representatives or employees to lodge a complaint with the approved provider in relation to an aged care facility.
Aged Care & Retirement Living
Home Care
Bond management
Aged Care - Policies and procedures
Elder abuse
AU$44.00
Unavailable
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