Frequently Asked Questions

What is Simply Legal?

Simply Legal is an easy, cost effective and quick way for your organisation to access the highest quality legal document templates.

Simply Legal provides your organisation with immediate access to a range of high quality and customisable legal documents that are relevant to your industry.

Simply Legal is the most convenient and most cost effective method to access customisable legal documents that can actually be implemented at your organisation.

Redefine the way you seek legal services: Go straight to the finished product and enjoy immediate access and cost savings.

What is Hynes Legal?

Hynes Legal is a specialist, high quality commercial law firm with a team of lawyers that are highly focused on the key areas where it has expertise and deep industry knowledge.

Hynes Legal uses its deep industry knowledge in aged care and retirement living to develop documents for Simply Legal.

Accessing my account

How do I join Simply Legal

In order to purchase any document on Simply Legal you will need to setup an account.

Select a product and follow the purchase process and once the purchase process is complete your account will be active.

Be sure to keep your username and password in a safe place

I have forgotten my password

  1. Click on ‘Login’ which is located in the top right corner of the screen.
  2. Click on ‘Forgot password?’
  3. Enter you email address and Click ‘Submit’
  4. Go to your email inbox
  5. Open the email you received from Simply Legal and click on the link inside
  6. Enter your new password and confirm your new password
  7. Click on ‘Reset password’
  8. How do I change my password
  9. Log into your account on Simply Legal
  10. Go to ‘My Details’
  11. Enter a new password next to ‘Password’
  12. Click ‘Save’

How do I update my email address

  1. Log into your account on Simply Legal
  2. Go to ‘My Details’
  3. Enter a new email address under ‘New Email’
  4. Click ‘Save’
  5. How do I update my Profile
  6. Log into your account on Simply Legal
  7. Go to ‘My Details’
  8. Edit or add any new details
  9. Click ‘Save’

Privacy

Do you share my personal information with third parties?

Your personal information is protected and kept confidential at all times if possible. We will only disclose your personal information in accordance with our Privacy Policy.

To read our Privacy Policy click here.

Resident Agreement subscriptions

What is a subscription?

Simply Legal provides a number of different agreements for aged care providers. These agreements are the quickest, easiest and most cost effective way to generate and manage residents in residential aged care and clients in home care. 

The agreements are updated as and when the government makes legislative changes that affect the aged care industry. You will have access to these agreements for a term of 12 months with an option to renew your subscription for another 12 months.

What documents are available as subscriptions?

The following agreements are currently available on Simply Legal’s subscription service:

  1. Residential Care Agreement (standard)
  2. Residential Care Agreement with Additional Services
  3. Extra Services Residential Care Agreement
  4. Extra Services Residential Care Agreement with Additional Services

How do I access the benefits and features of my subscription?

Login to your Simply Legal account using your email address and password

Once you are logged in you will see a number of tabs – “Documents” and “Subscriptions” – all documents excluding the resident agreement subscriptions will be stored in the “Documents” tab, Resident Agreement subscriptions are stored in the “Subscriptions” tab.

When will my subscription be renewed?

Simply Legal will send an automatic email advising you that your subscription is due to expire. You will have the option to renew by logging in and completing the purchase process.

Can I customise my subscription?

The information about your client or resident in each new document you create through the subscription service can be customised. However the terms and conditions in the document cannot be edited.

If you would like to edit the terms and conditions, format or wording of the document please contact Simply Legal for further information.

Creating an agreement with a subscription

How do I create an agreement?

  1. Log into your account
  2. Click on ‘Subscriptions’
  3. Click on ‘Create New’
  4. Complete the online form
  5. Click ‘generate document’

How do I access an agreement I have created?

The most recent subscription document you have created will appear on the top of the list under ‘Generated Documents’

Click ‘Download’ to access this document

Can I edit a subscription document?

Once a document is generated it cannot be edited. However this is a feature that will be coming to Simply Legal soon.

Products

How do I purchase a product?

Click on the document you want to purchase

  1. Click ‘Add to Cart’
  2. Click ‘Proceed to Checkout’
  3. Review the documents you want to purchase then Click ‘Verify details’
  4. Review your details and click ‘Verify payment’
  5. Click your payment method, either ‘Credit Card’ or ‘Direct Deposit’
  6. Enter your payment method details
  7. Read the terms and conditions and click the box next to ‘agree to the terms & conditions’
  8. Click ‘Complete purchase’

How do I access a document I have purchased

  1. Log into your account on Simply Legal
  2. Go to ‘My Details’
  3. Click on ‘Documents’
  4. Click on the document you have purchased

What products are available?

There are a range of template documents available on Simply Legal for the Aged Care, Retirement Living, Not for Profit and Body Corporate industries.

These documents can assist companies with a range of business operations such as workplace relations, setting up boards, agreements with residents, internal policies and procedures as well as debt recovery and meeting regulatory compliance obligations.

Are the documents up-to-date and compliant with the law?

All documents available on Simply Legal are regularly reviewed and updated to ensure they are compliant with current legislation.

How do I search for a product?

Enter the keyword you are searching for in the ‘Site Search’ box located on the top right of the website.

Does the product cost include GST?

Yes, all products on Simply Legal are advertised with GST included.

Payment

What payment options are available?

Simply Legal accepts payment by Credit Card (Mastercard and Visa) or Direct Debit.

Simply Legal does not take payment via American Express.